• General
  • What are menu and non-menu cuisine?

    Dinner parties provide two kinds of cuisines, Menu and Non-Menu. Some chefs will design their menu base on seasonal foods, you can communicate your preferences to the chef base on the menu they provided. Some chefs provide non-menu cuisines, according to the ingredients they brought from the market. You can let the chef  know your food preferences, and […]

  • General
  • Cancelation and Refund

    一.Cancel by guest If a guest has to cancel reservations at a dinning event, they must inform the chef about the cancellation to receive a refund. Please see below chart for an idea of the amount refunded: Full-refund is applicable if you cancel the reservation 7 days prior to the dining event. If you cancel […]

  • General
  • Privacy and Security

    DearChef pay great attention of your privacy. We won’t share your personal information to others, they only know you finished the certificate process. Otherwise, we will never post on your Facebook without your allow.

  • General
  • Can I delete a review to me?

    In order to maintain the fairness of the platform, the review can not be deleted in principle. If you have any objection to the review, please contact us, we will evaluate whether it should be deleted.

  • General
  • What is dinner party?

    Dinner party is an event where chefs can share their cuisines, and offer unique dining experience. Chefs provide delicious dishes and a safe environment, where etiquette guests can enjoy the food and atmosphere.

  • General
  • What are Chef and Guest?

    At DearChef, Chef is a user who has been certified by the DearChef team to share their own cuisine and dinner paties. Guest is our member who can make reservation dinner parties.

  • General
  • Reserved table and Shared table

    There are two types of reservation at DearChef: Reserved Table Each chef will decided the minimal and maximum number of people they cater to, if your reservation meets the chef’s minimal or maximum requirement you can reserve the entire dinning party event for your group. Shared Table Under the shared table model, you will be […]